Ice machines don’t usually fail at convenient times — and when they do, it’s often because of scale buildup, airflow restrictions, or neglected cleaning cycles. This checklist helps you reduce surprise breakdowns and keep ice quality consistent.
Weekly (quick operator checks)
- Verify the bin door closes fully and seals well
- Confirm the unit has clear airflow (no boxes stacked against vents)
- Listen for new noises (fan bearings, auger strain, rattles)
Monthly (basic maintenance)
- Clean condenser air filter/screen if equipped
- Inspect water line connections for slow leaks
- Check bin level sensors for buildup
Quarterly (recommended for most restaurants)
- Descale/clean per manufacturer procedure
- Inspect condenser coil condition and clean if needed
- Confirm water filtration is in-date and sized correctly
Warning signs that should trigger service
- Slow production or hollow/soft cubes
- Ice clumping (often airflow or harvest issues)
- Water overflow or frequent purges
- Intermittent shutdowns during peak use
If your location depends on consistent ice for service, consider a custom preventive maintenance schedule. Learn more about our restaurant service partnerships.